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Make sure that you agree with the following terms and conditions because your transaction with us through the above website www.xronis.gr is governed by the following terms and your transaction with us implies acceptance of these terms.

  1. TERMS

D. CHRONI SONS GENERAL PARTNERSHIP reserves the right to unilaterally modify or renew the present terms and conditions of transactions, which are made through its online store. D. CHRONI SONS GENERAL PARTNERSHIP undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this online store. It is clarified that the change of terms does not occupy orders that you have already placed.

  1. INFORMATION & PRODUCTS PROVIDED

D. CHRONI SONS GENERAL PARTNERSHIP is committed to the completeness and validity of the information presented on the website of www.xronis.gr, both in terms of the existence of essential features that are described on a case-by-case basis for each product, and for accuracy of the data concerning the services provided, by the online store of D. CHRONI SONS GENERAL PARTNERSHIP, services, subject to any technical or typographical errors, which have escaped attention or have occurred unintentionally or due to any interruption of the website due to force majeure.

  1. LIMITATION OF LIABILITY

D. CHRONI SONS GENERAL PARTNERSHIP guarantees the timely information of the final consumers about their non-availability. The online store of D. CHRONI SONS GENERAL PARTNERSHIP is not responsible for any technical problems that may occur to users when attempting to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website place. Also D. CHRONI SONS GENERAL PARTNERSHIP has no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it.

4. INTELLECTUAL PROPERTY RIGHTS

The website www.xronis.gr is the official website of D. CHRONI SONS GENERAL PARTNERSHIP. All content of the websites, posted by D. CHRONI SONS GENERAL PARTNERSHIP, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of D. CHRONI SONS GENERAL PARTNERSHIP and are protected under the relevant provisions of Greek law, European law and international conventions.The names, images, logos and insignia that represent D. CHRONI SONS GENERAL PARTNERSHIP and / or its online store and / or third parties contracted with them as well as their products or services, are exclusive marks and insignia of D. CHRONI SONS GENERAL PARTNERSHIP and / or www.xronis.gr and / or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property and unfair competition.

In any case, their appearance and display on the websites www.xronis.gr should in no way be construed as a transfer or assignment of their license or right of use.

5. USER OBLIGATIONS

The users of the websites www.xronis.gr accept that they will not use them and the online store of D. CHRONI SONS GENERAL PARTNERSHIP for sending, publishing, sending by e-mail or transmitting in other ways any Content that is illegal, harmful, threatening, offensive , annoying, slanderous, defamatory, obscene, obscene, libelous, violates someone else's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, may not be transmitted in accordance with applicable law or relationships (such as inside information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary property, contains software viruses or any other code, file, or program designed to interrupt, damage, corrupt, or block the operation of any software. or computer hardware, intentionally or unintentionally violates applicable Greek and Community law and its provisions, may harass third parties in any way and any content used to collect or store users' personal data.

6.SECURITY

D. CHRONI SONS GENERAL PARTNERSHIP recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information, which is related to your personal information and your transactions, is secure and confidential. The security of the e-shop of D. CHRONI SONS GENERAL PARTNERSHIP is achieved by the following methods:

Customer Identification

The codes used for your identification are two: the Password (e-mail or username) and the Personal Security Code (password), which every time you enter them provide you with absolute security access to your personal information.

Allows you to change your Personal Security Code (password) and your e-mail address as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise the online store of D. CHRONI SONS GENERAL PARTNERSHIP is not responsible for the use of the secret code by an unauthorized person.

For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth). We also suggest you use not only letters and numbers but also symbols and password creation.

Confidentiality of Transactions

Confidentiality is self-evident. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user / member to D. CHRONI SONS GENERAL PARTNERSHIP is confidential and D. CHRONI SONS GENERAL PARTNERSHIP has taken all necessary measures to be used only to the extent that it is deemed necessary in the context of the services provided. Some of the measures that have been taken are the following:

Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications.

D. CHRONI SONS GENERAL PARTNERSHIP does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is imposed by a court decision or decision of another public authority.

In the event that D. CHRONI SONS GENERAL PARTNERSHIP uses third parties to support its systems, it takes care to ensure confidentiality.

Subject to the provisions of Chapter 7 hereof, relating to Personal Data, you may request any information held about you as well as their correction in the event that you can substantiate an error.

For your own safety, you should also treat all information provided through the service as confidential and confidential and do not disclose any information to third parties.

7.PROTECTION OF PERSONAL DATA

When you visit the pages of www.xronis.gr you may be asked to state your personal information about you (name, surname, email address, shipping address, etc.) as a rule to process your orders or to we provide our services.

Any personal data that you declare anywhere on the pages and services of the websites www.xronis.gr, are kept exclusively for reasons related to your transactions with us, the improvement of the services provided and the guarantee of the operation of the respective service and not may be used by any third party (except where provided by law to the competent authorities only).

In any case, the employees of D. CHRONI SONS GENERAL PARTNERSHIP who have access to your personal data are specific and the access of unauthorized persons to your personal data is prohibited. Every reasonable measure has been taken to secure your data. Your personal information in extremely rare and special cases may be disclosed to companies cooperating with D. CHRONI SONS GENERAL PARTNERSHIP, in order to support, promote and execute your business relationship with us, but always under conditions that fully ensure that personal Your information is not being processed illegally.

For any question or suggestion or statement related to these issues please contact us using the special contact form provided at the following link https://www.xronis.gr/main3/contact-us

At any time the user reserves the right to be informed or to object to the further processing of his data in accordance with current legislation for the protection of personal data.

  1. PURCHASE OF PRODUCTS

We make every effort to provide accurate information. However, cases of errors in prices and by-products can not be ruled out and it can not be guaranteed that there will be no downtime of the website or "human" errors when updating / indicating the price of a product. For the safety and effectiveness of your purchases, we call you if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact us at 2431028090 or via its e-mail form. website.

We also recommend that before you make purchases from our online store, you visit the help & terms of use section, where you will find useful information about the process and how to buy products.

After registering your order you will receive an automated e-mail which will state the details of your order. After processing the order, you will receive the second and confirmation e-mail with the products that will be sent to you. From this point the contract between us is concluded.

In case your order is pending then a corresponding e-mail and / or sms will be sent to you. Alternatively we will contact you on the phones you have given us when registering or registering the order on our site.

There is no way to deactivate these updates, the sending of which is a prerequisite for the proper progress of your order. We invite you to make sure that these e-mails can reach you and keep them throughout our transaction. It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general terms governing our transactions, to inform us without delay. Your products are delivered as soon as possible and in any time not exceeding thirty days from the conclusion of the contract. Exceptions are products with Delivery Status (status): '' Upon order '', for which there is a separate delivery update.

9. RIGHT TO RETURN

You can return a product and we will pay the price if you notify us in writing via the contact form https://www.xronis.gr/main3/contact-us or by calling us at 2431028090, your decision within 10 calendar days days from the receipt of the product by you or by a third party that you indicate. In case you order a batch of products, the deadline starts at the moment you receive the last product or with the delivery of the product in case of periodic benefits. By exercising the withdrawal you are obliged to return the product to us in the excellent condition in which it was delivered to you or to provide us with clear and indisputable proof that you have sent it safely within 10 calendar days from the exercise of the right of withdrawal by you and within the same deadline we are obliged to refund you any amounts you have paid us. In any case, the products you wish to return must be accompanied by the necessary legal documents and receipts. The shipping costs of the return of the product are not covered by D. CHRONI SONS GENERAL PARTNERSHIP and are borne by the customer. Money returned by D. CHRONI SONS GENERAL PARTNERSHIP does not include initial shipping costs to you if they exceed the cost of universal postal service.

You are not entitled to withdraw in the cases of article 3ib of law 2251/94 and in any other case that is provided by law or the present in accordance with the law.

10.CANCELLATION OF ORDER

Without limitation of the Withdrawal provisions of Article 9, the cancellation of the order can be done in the following cases: Before the order is completed, during the electronic order process you can "back" and remove the quantities of products from the your cart by clicking the "Remove" button. If the online order has been completed but the product has not been shipped yet you can call 2431028090 and one of our partners will cancel your order. Upon receipt of the product, call us at 2431028090 or contact us via the email form on the website, explaining the reason you wish to cancel the order. One of our partners will serve you immediately and will inform you about all your options. In case your order has already been invoiced and you wish to cancel it then contact us at 2431028090 and give

the details of your order.

11. METHODS OF PAYMENT

a) Payment upon receipt of the order at your place (cash on delivery):

Pay the partner of our company, with the delivery of your order at your place.

According to the current tax provisions, documents worth more than € 1,500 (including VAT) to individuals (Retail Receipt) and documents worth more than € 500 (including VAT) to professionals / companies (Sales Invoice) should be paid ONLY with the following ways:

Payment upon receipt of the order at your place (cash on delivery):

Pay the partner of our company, with the delivery of your order at your place.

According to the current tax provisions, documents worth more than € 1,500 (including VAT) to individuals (Retail Receipt) and documents worth more than € 500 (including VAT) to professionals / companies (Sales Invoice) should be paid ONLY with the following ways:

Deposit / transfer to a bank account

Using this place of payment adds to your order the amount of € 2.50 (cash on delivery costs).

b) Payment through a bank

In the final stage of completing the order, select "Payment via bank" in the Shipping Method.

Prepaid your order in one of the following accounts of the Banks we work with:

NATIONAL BANK

47744053902 or in IBAN format:

GR2701104770000047744053902

PIRAEUS BANK

6587102766744 or in IBAN format:

GR2401715870006587102766744

and send us the copy of the bank payment order info@xronis.gr, indicating your order number so that the identification can be done easily and quickly. Upon receipt of the copy of the bank payment order, we process your order.

c) Receipt and payment of your order in the store of D. CHRONI SONS GENERAL PARTNERSHIP:

In the final stage of completing the order, select in the Shipping Method "Payment upon receipt (you pay when you receive your order from our store)". If your order is registered by 15:00 and the products are immediately available, then the next business day they will be in the store. The payment of the order will be made at the cash register of the store upon receipt. In case you choose to pay for your order with a credit card, we inform you that the charge will be made at the store. You must have your credit card and ID (or passport) with you when paying for the order at the store cashier.

ORDER / DELIVERY OF PRODUCTS / SHIPPING COSTS

Checkout:

When you place your order, you will see a confirmation message depending on the payment method you have chosen and you will be sent an e-mail with the details of your order.

Delivery dates and times:

The delivery days are from Monday to Friday and the delivery times of the respective Transport Company are valid. Your order is sent depending on the availability of products in it:

  • Within 2 to 3 working days in Mainland Greece as long as the products you have ordered are available. In case you want to receive your order faster, we can send it to you by courier at your extra charge. The above deadlines do not apply during periods of extreme weather events or strikes and in any case of force majeure, which may affect transport times. D. CHRONI SONS GENERAL PARTNERSHIP cooperates with specific courier and transport companies. In them he delivers the next working day the products which undertake the transport to the final consumer.

  • In case you want a transport company of your choice with which our company does not cooperate, then the transport costs are borne by the customer regardless of whether the order exceeds 150 €.

Shipping Costs / Free Delivery:

For orders over 150 € the shipping costs are free for all of Greece.

For orders under 150 € the cost is calculated during the order process and you are informed about it before completing the order. The final price of your order will include the shipping costs as well as the cost of cash on delivery (if you have chosen it as a method of payment).

ORDER DELAY

Your order may be delayed for the following reasons:

The product has been delayed by our supplier: In order to be able to offer you very competitive prices, we order our products from a very wide range of suppliers. However, there are cases where an order of ours can be "stuck" at the customs or in its transport, as a result of which we do not have it in our warehouse when we calculate. In such a case, we will contact you to ask if you want us to deliver your order without this product or to suggest you an alternative.We will send this item to you immediately upon receipt in our warehouses.

The product you ordered has already been removed and is not available: Among the products we display in our online store there are rare cases where their supplier suddenly and unannounced announces that he is removing them. In this case, an employee of our company will contact you directly to give you all the alternatives.

In periods of extreme weather events or strikes as well as in any case of force majeure, which may affect the transport and delivery of your order.

In case it is impossible to contact you by phone and / or by e-mail (if there is a problem with your order, either in relation to the product or in relation to its payment) because e.g. your details that you have entered are not properly updated. In any case, the delay does not exceed thirty days from the conclusion of the contract.

INFORMATION E-MAIL (NEWSLETTERS)

D. CHRONI SONS GENERAL PARTNERSHIP sends informative emails at regular intervals.

D. CHRONI SONS GENERAL PARTNERSHIP is not responsible if the newsletters are not delivered to their destination, although it makes every effort to deliver them

Newsletters can end up in the spam folder, so please check regularly that they are not stored there. In case you wish to no longer receive informative newsletters or you wish to unsubscribe from its news submission system, you can inform us using the site's contact form. The information from D. CHRONI YIOI OE, is done only if you choose it and for as long as you wish. On the contrary, in case you have placed an order on www.xronis.gr, we will send you automated information messages (email) about the progress of your order. There is no way to deactivate these updates, the sending of which is a prerequisite for the proper progress of your order. We invite you to make sure that these e-mails can reach you and keep them throughout our transaction. It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general terms governing our transactions, to inform us without delay.